Banking Market Manager
About The Position
The Banking Market Manager leads the growth of banking services across assigned markets, developing and executing business-development strategies aligned with Asset Management’s business and financial priorities. The manager oversees the recruitment, onboarding, and career development of banking professionals and coaches and manages Banking Advisors to achieve individual and market goals and strong customer outcomes. The role monitors the team’s adherence to risk and compliance policies, partners with market, functional, and other business leaders to develop integrated client opportunities, and builds external partner networks to support business development and client acquisition. The manager serves as a subject-matter expert in complex banking and lending strategies, manages relationships with key clients as needed, and directs market activity to support client satisfaction, retention, and revenue growth. The position is based in Grand Rapids, Michigan, and PNC describes itself as an in-office company. Visa sponsorship and STEM OPT participation are not available for this position.
Requirements
- Typically, a university or college degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
- Typically, 8 or more years of industry experience.
- Typically, at least 5 years of prior management experience.
- Demonstrated knowledge, skills, and abilities appropriate to the role.
- Bachelor’s degree listed as the education requirement.
- No required certifications or licenses.
Nice To Haves
- Higher education such as a master’s degree or PhD, or certifications, is desirable.
- Preferred skills include book-of-business management, client satisfaction, customer retention, financial management, financial performance, portfolio management, and the sales process.
- Relevant competencies include client relationship management, credit analysis and verification, decision making and critical thinking, effective communication, managing multiple priorities, problem solving, products and services, and sales negotiation.
Responsibilities
- Lead growth of banking services within assigned markets and develop and execute business-development strategies aligned with business and financial priorities.
- Oversee recruitment or acquisition, onboarding, and career development of banking professionals in assigned markets.
- Coach, mentor, and manage Banking Advisors’ performance to achieve individual and market goals and strong customer experience results.
- Monitor and manage the team’s adherence to risk and compliance policies and processes.
- Build relationships with market and functional leaders and cross-line-of-business partners to develop integrated business opportunities and client solutions.
- Build and manage external partner networks to support business development and client acquisition.
- Serve as the team’s subject-matter expert in sophisticated and complex banking and lending strategies.
- Manage relationships with key clients as needed.
- Direct and manage market activity to support client satisfaction, retention, and sales revenue growth.
- Model customer focus and effectively manage business risks in accordance with PNC’s Enterprise Risk Management Framework.
- Cultivate diverse, inclusive teams; model PNC’s values; drive change and innovation; take ownership of results; and develop employees.
Benefits
- Medical and prescription drug coverage, including a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select fully paid programs
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
- Incentive-eligible compensation based on company, business, and/or individual performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
