Banking Center Manager I- Valparaiso

Peoples Bank•Valparaiso, IN

About The Position

The Banking Center Manager I oversees the operations of one or more banking centers, ensuring sales targets and growth goals are met while maintaining compliance with banking regulations. The manager leads employees, supports excellent customer service, and fosters a positive work environment. The role drives sales and business development, coaches and evaluates staff, supports strategic initiatives, and builds customer and community relationships to generate deposits and referrals. It also manages daily branch operations, security, compliance, reporting, and consumer loan origination and closing. The manager represents the bank in the community and develops and executes a structured plan for community engagement and business growth. Flexible hours, including weekends and evenings, may be required as needed.

Requirements

Bachelor’s degree or equivalent work-related experience.
At least two years of Banking Center Manager experience.
Strong leadership, sales, and coaching abilities.
Excellent communication and relationship-building skills.
Extensive knowledge of banking operations, compliance, and security.
Proven ability to meet business development and growth goals.
Solid understanding of financial products and services, including loans.
Strong community involvement and networking skills.
Ability to maintain a professional atmosphere and foster a positive team culture.
Must be registered with the National Mortgage Licensing System (NMLS) under the SAFE Act of 2008.
Availability to work flexible hours, including weekends and evenings, as needed.

Responsibilities

Lead sales efforts and align team performance with the bank’s sales and growth objectives.
Review employee performance, conduct evaluations, and recommend salary adjustments.
Coach and develop staff, address performance issues, and ensure adherence to expected behaviors and operational standards.
Champion strategic initiatives and ensure effective use of operational systems.
Implement business development strategies to achieve growth goals through customer engagement and market penetration.
Mentor colleagues as needed and contribute to internal committees and corporate initiatives.
Represent the bank in the community and build relationships with customers and local businesses to generate deposits and referrals.
Participate in local organizations and develop and execute a structured community engagement and business growth plan.
Manage daily branch activities and ensure accurate, efficient service and smooth operations.
Safeguard assets and ensure compliance with bank policies, procedures, and security requirements.
Complete banking center reporting, including Reg CC, audits, CTRs, security incidents, and security equipment testing.
Oversee the origination, coordination, and closing of consumer loans.
Maintain a professional, business-like branch environment that supports customer and employee satisfaction.
Perform additional duties as needed to support the bank’s goals and operations.