Full Time Teller - Wichita, KS (Rock)

Equity Bank•Wichita, KS

5d•Onsite

About The Position

Equity Bank is hiring a full-time, hourly Bank Teller for its Rock location in Wichita, Kansas. The teller builds client relationships, learns about clients’ financial needs, recommends and provides suitable banking products and services, and supports revenue growth through referrals. The role delivers a welcoming, professional client experience, handles routine inquiries and transactions, and follows operational procedures to minimize risk and maintain quality. The position also requires compliance with applicable banking laws, regulations, and internal policies, including requirements related to business ethics, the Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting. The employee must complete periodic compliance training and may travel to Wichita for a required week-long training during the first week of employment. The position regularly works in an office setting and involves frequent use of computers and electronic media. It requires regular standing, walking, bending, and squatting, may involve stooping, kneeling, crouching, or reaching, and occasionally requires carrying, lifting, moving, or pushing up to 25 pounds.

Requirements

High school diploma or equivalent.
Excellent interpersonal, verbal, and written communication skills.
Computer proficiency in Windows-based systems.
Ability to maintain a high degree of confidentiality.
Strong attention to detail and organizational skills.
Ability to work with a team to determine solutions.
Ability to travel to Wichita, Kansas, during the first week of employment for required week-long training.

Nice To Haves

Previous banking experience.
Some college.

Responsibilities

Build and sustain client trust and credibility through professional conversations.
Identify client life events and financial needs to ensure banking products and services remain appropriate.
Recommend and provide accounts, loans, and services that match clients’ financial needs.
Promote bank products and services and make proactive referrals to bank partners.
Demonstrate operational soundness, follow procedures and protocols, and minimize risk exposure or loss.
Provide excellent customer service and help create a welcoming, engaging, and professional environment.
Resolve client issues proactively in the absence of, or as directed by, the Bank Manager.
Respond to routine client inquiries and requests, perform teller duties, and process client transactions.
Approve transactions for other employees within assigned authority limits.
Assist with bank opening and/or closing as directed.
Understand and follow applicable laws, regulations, policies, and procedures, including business ethics, Bank Secrecy Act, anti-money laundering, information security, and suspicious activity reporting requirements.
Follow deposit account opening procedures and internal suspicious activity referral processes, as appropriate.
Work with clients to understand their normal account activity, as appropriate.
Complete periodic compliance training.