Bank Loans, Officer

State Street • Quincy, MA

1d

About The Position

The Bank Loans Officer manages the day-to-day operations and service delivery of a functional team, providing technical expertise and serving as a primary contact and escalation point for operational issues. The role oversees production activities performed by Shared Service Associates and helps coordinate new fund, system, and process implementations, client conversions, and other client projects. The officer supports consistent operational practices, compliance and fiduciary reviews, audits, staff training and development, performance appraisals, and company initiatives. The role also monitors for unusual or potentially suspicious transaction activity and escalates it in accordance with corporate policy and procedures.

Requirements

• Equivalent to a BS degree in Finance, Business, or a related field.
• At least 5 years of related Custody and/or Fund Accounting experience, including some experience in a management or supervisory capacity.
• Knowledge of securities language and legal requirements.
• Good interpersonal, organizational, and management skills.
• Solid understanding of operational functions within Custody and/or Fund Accounting.
• Ability to provide technical expertise to resolve daily problems.
• Demonstrated computer proficiency and working knowledge of various software applications.
• Ability to develop and enhance client relationships.

Responsibilities

• Manage the day-to-day activities of functional team(s) and daily service delivery and production activities performed by staff.
• Serve as a primary contact and escalation point for operational issues, providing technical expertise to resolve daily problems.
• Manage and escalate issues related to CoEs and other Shared Services.
• Manage production activities of Shared Service Associate I, II, and Senior Associate staff.
• Coordinate implementation of new funds, systems, and processes; assist with client conversions and other client projects.
• Organize internal Shared Services meetings and compile related documentation; assist with developing agendas and record notes and action items when attending meetings.
• Identify and implement consistent operational best practices.
• Assist with compliance and fiduciary reviews and audits.
• Train, develop, motivate, and coach staff; provide development opportunities, participate in ongoing training and development, and complete performance appraisals.
• Serve on committees and help define and implement new company initiatives.
• Identify unusual or potentially suspicious transaction activity and report or escalate it in accordance with corporate policy and relevant operating procedures.
• Perform other duties as assigned.

Benefits

• Competitive and comprehensive benefits packages, varying by location.
• Medical care and insurance coverage, including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
• Retirement savings plan (401K) with company match.
• Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
• Employee Assistance Program.
• Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
• Eligibility for certain tax-advantaged savings plans.
• Flexible Work Programs and work-life support.
• Development programs and educational support.
• Paid volunteer days.
• Matching gift programs.
• Employee networks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager