Bank Certified Sales Associate Team Leader

R-Stores•Village of Plover, WI

About The Position

We are hiring a friendly, experienced Sales Associate/Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role provides customer service and handles sales transactions, cash drawer procedures, specialty product transactions, stocking, cleaning, merchandise ordering, and training-related tasks. The employee also monitors cash levels and security procedures during the shift and may perform other duties to accommodate store operational needs.

Requirements

Must be 18 years of age or older.
Ability to read, write, speak, and understand English.
Basic math skills, including addition, subtraction, division, and multiplication.
Ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Responsibilities

Greet customers in a friendly manner, provide fast and efficient service, and thank customers.
Ring customer sales using an electronic cash register; receive money and give correct change.
Refund cash for returned merchandise and/or exchange merchandise.
Assist with shift changes by counting money in the cash drawer at the beginning and end of a shift.
Use special equipment to process specialty products, including money orders, credit card purchases, checks, and lottery sales and redemptions.
Check identification for restricted sales.
Check and replenish food service supplies, such as cups, lids, condiments, napkins, straws, and stirrers.
Clean and sanitize equipment used for service or stocking food service products using the three-sink method.
Clean areas using proper procedures and materials, including countertops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots.
Clean and empty trash containers.
Stock shelves and coolers, rotate and front-face stock, and remove damaged or out-of-code merchandise.
Price merchandise according to the price book.
Check in vendor deliveries as needed using company guidelines.
Complete bad merchandise forms.
Order merchandise.
Use current training materials and complete necessary training evaluations and documents.
Provide feedback to management on training programs and materials.
Monitor cash levels and security procedures during the shift to ensure compliance.
Review job assignments for completeness.
Perform other duties and responsibilities as assigned to accommodate store operational needs.