Bakeshop Manager

Collin Street Bakery•Bellmead, TX

17d

About The Position

The Bakeshop Senior Manager oversees daily retail activities, employee schedules and assignments, customer service, compliance, inventory, opening and closing operations, and cash management. The role is responsible for enhancing customer satisfaction and achieving sales and profitability goals while building and managing a cohesive team. Candidates should have retail supervision or management experience. Bakeshop staff must follow the bakery dress code: no visible tattoos or piercings while in uniform, with no tattoos on the hands, neck, or face.

Requirements

Prior management experience is required.
Proven successful experience as a Retail Supervisor.
Ability to stand for extended periods.
Must be available to work weekends.
High school diploma or GED.
Highly effective interpersonal skills.
Detail-oriented.
Strong numeracy skills.
Excellent time management.
Effective communication.
Exceptional customer service.
Strong organizational skills.

Responsibilities

Meet sales goals by motivating, mentoring, and providing feedback to staff.
Ensure high levels of customer satisfaction through excellent service.
Handle customer complaints in a timely and courteous manner.
Ensure compliance with bakery policies and procedures.
Conduct accurate and timely inventory of all products.
Maintain outstanding store condition and visual merchandising standards.
Address disciplinary issues promptly and apply appropriate corrective measures.
Build career paths for up-and-coming staff members.
Set a professional example through behavior and high job performance.
Oversee daily retail activities, employee schedules and assignments, customer service, compliance, inventory, opening and closing operations, and cash management.