Bakeshop Associate/Crew Member

Butter Pecan Bakeshop•Vallejo, CA

12d•Onsite

About The Position

The Bakeshop Associate/Crew Member welcomes customers, provides recommendations and excellent service, processes transactions, packs orders carefully, and sells freshly baked cookies. The role includes opening and closing the bakeshop, completing guest orders accurately, and responding to customer questions or concerns. Associates follow company policies and food-safety requirements, keep work areas clean and organized, and prepare cookies precisely according to baking instructions. Work is approximately 20 or more hours per week, with a flexible schedule that may change to meet business needs. Opening shifts may begin as early as 8 a.m.; closing shifts may end as late as 7:30 p.m. on weekdays and 5:30 p.m. on weekends. The position pays $17.50 per hour plus tips and is located at Vallejo Butter Pecan Bakeshop.

Requirements

Reliability and excellent attendance are required.
Previous quick-service food-handling experience in the hospitality or food-and-beverage industry is required.
One year of experience in a customer-service environment.
A valid California Food Handler's Certificate is required upon hire.
Ability to follow strict cleaning and food-handling and safety guidelines; hats, hairnets, and gloves are required at all times.
Ability to bake cookies precisely and consistently according to instructions.
Integrity, a positive attitude, initiative, and trustworthiness.
Ability to work both on a team and independently, including under pressure.
Excellent organizational skills and ability to work efficiently and multitask while paying close attention to detail.
Ability to adapt to a flexible schedule based on business needs and commit to scheduled shifts.
Excellent verbal and written communication skills; ability to speak, read, and write in English.
Ability to stand for extended periods and frequently walk, kneel, bend, and reach overhead.
Ability to operate commercial ovens, refrigerators, and freezers.
Ability to lift, move, and carry up to 50 pounds.
Willingness to sign a nondisclosure agreement to protect recipes and other information.

Nice To Haves

Previous experience using point-of-sale equipment.

Responsibilities

Welcome customers with a friendly attitude and provide recommendations and excellent customer service.
Use the point-of-sale system and cash register to process transactions accurately and efficiently.
Sell freshly baked cookies and complete, pack, and handle guest orders with attention to detail.
Perform customer-service tasks as directed by managers, shift leads, or owners.
Open and close the bakeshop as scheduled.
Keep all areas clean, neat, and organized; follow cleaning and food-handling and safety guidelines.
Prepare and bake cookies consistently according to baking instructions.
Follow company policies and procedures and food-safety code standards for preparing, handling, and storing food.
Address questions and identify and recover guests dissatisfied with the service or product.
Work reliably as part of a team and independently, while maintaining scheduled shifts and attendance.