PT Overnight Bakery Weekends- 3am-11am- #10731

Clark Holdings Inc. / Tim Hortons•Village of Williamsville, NY
•$17 - $17•Onsite

About The Position

The Bakery Team Member prepares and monitors bakery products to deliver a quality guest experience. The role includes designing and finishing products with icing, glazes, fillings, and decorations; checking ingredients and finished products; processing customer orders; and maintaining a clean, stocked, and smoothly operating bakery area. Team members provide friendly, attentive service, follow company procedures and product shelf-life standards, and work efficiently to meet service targets and guest needs. The position follows operational, food-preparation, equipment, health, safety, and restaurant standards. It involves working in a busy quick-service restaurant, communicating frequently with customers and coworkers, preparing food and beverage items, and handling frequent interruptions and changing tasks. Regular and predictable attendance is essential. Duties may be changed or expanded as needed.

Requirements

  • Energetic, dedicated, efficient, friendly, organized, decisive, and attentive approach, with a focus on food quality and customer satisfaction.
  • Ability to provide excellent customer service and communicate with customers and coworkers.
  • Ability to prepare a variety of food and beverage items and work with or train other employees.
  • Ability to stand for prolonged periods and stoop, bend, kneel, crouch, reach, and twist.
  • Ability to lift, carry, push, and/or pull weights ranging from under 5 to 50 pounds.
  • Ability to operate a cash register system and electronic devices, including repetitive hand movements and fine coordination.
  • Ability to verbally communicate to exchange information.
  • Ability to see and hear within the normal range, with or without correction.
  • Ability to use and wear a headset, if needed, to take and process customer orders.
  • Ability to work with frequent interruptions, tasks, and position changes and to tolerate frequent exposure to cold/freezing temperatures and high heat.

Responsibilities

  • Prepare, design, finish, and quality-check bakery products and ingredients.
  • Use icing, glazes, fillings, and decorations to enhance product presentation.
  • Keep products fresh and accurate, comply with shelf-life standards, and maintain an appealing showcase with a variety of high-quality items.
  • Provide friendly, attentive guest service and follow the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Prepare and finish products to quality standards, ensure order accuracy, and work efficiently to meet service targets.
  • Address guest concerns or complaints and take responsibility for service recovery.
  • Follow operational standards for product preparation and equipment operation.
  • Monitor bakery inventory in refrigerators and freezers and prepare products as needed.
  • Prepare appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
  • Respond to product and showcase needs communicated by the Restaurant Front and assist in serving guests there when necessary.
  • Monitor and record temperatures of required products, refrigerators, and freezers.
  • Maintain a clean and organized kitchen and clean workstations and equipment.
  • Follow restaurant policies, procedures, standards, and safe work practices; use required personal protective equipment.
  • Report injuries, accidents, unsafe conditions, or health and safety violations promptly to the Restaurant Manager or Human Resources.
  • Operate equipment and machinery safely.
  • Attend work regularly and predictably.
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