FT Overnight Bakery- 3am-11am- 1666

Clark Holdings / Tim Hortons•Piffard, NY
•Onsite

About The Position

The Bakery Team Member prepares and monitors bakery products to provide guests with a high-quality experience. The role includes designing and finishing products, checking ingredients and finished items for quality, using icing, glazes, fillings, and decorations, and processing customer orders. The team member helps keep products fresh, accurate, and attractively displayed while following company procedures and product shelf-life standards. The position supports bakery and restaurant operations by monitoring inventory, preparing appropriate quantities to minimize waste, recording production and waste, checking required product and equipment temperatures, and responding to showcase needs. The team member maintains a clean, organized kitchen and equipment, may assist guests in the Restaurant Front, and follows operational, health, and safety procedures. The role is based in a busy quick food service restaurant and involves frequent communication, interruptions, and changing tasks.

Requirements

  • Provide friendly, attentive service and focus on food quality and customer satisfaction.
  • Be efficient, organized, decisive, and attentive.
  • Follow company procedures, operational standards, and product shelf-life standards.
  • Follow safe work practices and use personal protective equipment or clothing as required.
  • Ability to stand for prolonged periods and stoop, bend, kneel, crouch, reach, and twist.
  • Ability to lift, carry, push, and/or pull light to moderate weights from less than 5 to 50 pounds.
  • Ability to perform repetitive hand movements and fine coordination while operating a cash register system and electronic devices.
  • Ability to work with frequent exposure to cold or freezing temperatures and high heat, including walk-in freezers, coolers, and ovens.
  • Ability to communicate verbally to exchange information.
  • Normal-range vision and hearing, with or without correction.
  • Ability to use and wear a headset, if needed, to take and process customer orders.
  • Regular and predictable attendance.

Responsibilities

  • Prepare, finish, and quality-check bakery products in accordance with company standards and procedures.
  • Use icing, glazes, fillings, and decorations to enhance product presentation.
  • Keep bakery products fresh and accurate and maintain an appealing showcase with a variety of products.
  • Process customer orders accurately and efficiently, supporting speed-of-service targets.
  • Provide friendly, attentive guest service and address concerns or complaints to support service recovery and guest satisfaction.
  • Monitor bakery inventory in refrigerators and freezers and prepare products as needed.
  • Prepare appropriate product quantities to minimize waste and record prepared items and waste on the production sheet.
  • Respond to showcase and product needs communicated by the Restaurant Front; assist in serving guests there when necessary.
  • Regularly monitor and record temperatures of required products, refrigerators, and freezers.
  • Follow operational standards and guidelines for product preparation and equipment operation.
  • Maintain clean and organized workstations, kitchen areas, and equipment.
  • Follow restaurant policies, procedures, health and safety legislation, and safe work practices; use required protective equipment.
  • Promptly report injuries, accidents, unsafe conditions, and health and safety violations to the Restaurant Manager or Human Resources.
  • Operate equipment and machinery safely.
  • Work with and train other employees as needed.
  • Maintain regular and predictable attendance.
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