FT Overnight Bakery 3am-11am #1557

Clark Holdings / Tim Hortons•Batavia, NY

1d•Onsite

About The Position

The Bakery Team Member prepares and monitors quality bakery products to deliver an exceptional guest experience. This role prepares, finishes, and checks products for quality, maintains a fresh and appealing bakery showcase, processes customer orders, and helps ensure the bakery is stocked and operating smoothly. The position works in a busy quick-service restaurant and involves frequent communication with customers and coworkers, interruptions, and changes between tasks and positions. The listed shift is 3:00 a.m. to 11:00 a.m. at 204 Oak St in Batavia, New York.

Requirements

Be efficient, friendly, organized, decisive, and attentive, with a focus on food quality and customer satisfaction.
Be able to prepare a variety of food and beverage items.
Be able to communicate verbally with customers and coworkers and use a headset to take and process orders if needed.
Be able to stand for prolonged periods and stoop, bend, kneel, crouch, reach, and twist.
Be able to lift, carry, push, and/or pull light to moderate weights from under 5 to 50 pounds.
Be able to operate a cash register system and electronic devices, including repetitive hand movements and fine coordination.
Be able to work with frequent exposure to cold and freezing temperatures in walk-in freezers and coolers and high heat around ovens.
Have vision and hearing in the normal range, with or without correction.
Have regular and predictable attendance.

Responsibilities

Prepare, finish, and quality-check bakery products and ingredients according to company procedures and product shelf-life standards.
Maintain an appealing showcase stocked with a variety of fresh, high-quality products.
Provide friendly, attentive guest service and follow the S.E.T. Principles: Smile, Eye Contact, Thank You.
Prepare and process orders accurately, meet product quality standards, and work efficiently to support speed-of-service targets.
Address guest concerns or complaints and take responsibility for service recovery.
Follow operational standards and guidelines for product preparation and equipment operation.
Monitor bakery inventory in refrigerators and freezers, and prepare products as needed and in appropriate quantities to minimize waste.
Record prepared items and waste on the production sheet.
Respond to product and showcase needs communicated by the Restaurant Front, and assist in serving guests there when necessary.
Monitor and record temperatures of required products, refrigerators, and freezers.
Follow restaurant policies, procedures, and standards, and keep the kitchen clean and organized.
Comply with occupational health and safety requirements, use required protective equipment, report injuries and unsafe conditions promptly, and operate equipment safely.
Work with and train other employees as needed.
Maintain regular and predictable attendance.