Bakery Sales

Yoke's Fresh Markets•Post Falls, ID

About The Position

The Bakery Sales associate provides a pleasant and efficient bakery experience by engaging guests and delivering professional, hospitable service. Associates are expected to support the company’s values and mission, contribute to sales and company growth, represent the company positively, and participate in the shared success of Yoke’s as employee-owners. The role includes assisting guests with bakery products and services, completing special orders, maintaining product quality and displays, and performing bakery preparation and department-opening and closing tasks. Associates may mentor newer team members. Work must comply with applicable workplace safety, food-handling, guest-service, and company requirements. The job has no formal supervisory responsibilities, although associates are encouraged to show leadership. The position requires regular standing and other physical activity, including lifting and moving items of varying weights. The work environment may involve mechanical equipment, chemicals, airborne particles, and temperature extremes.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
  • Ability to communicate effectively and pleasantly with guests, vendors, and fellow associates.
  • Ability to perform mathematical calculations using American money, weight measurements, and volume.
  • Ability to apply common-sense understanding to written or oral instructions and solve problems involving several concrete variables in standardized situations.
  • Meet state minimum requirements for working with slicers and other bakery equipment and tools.
  • Valid State Food Handler’s Permit.
  • Valid driver’s license or State I.D. Card.
  • Ability to regularly stand for prolonged periods; walk; use hands and fingers; handle, feel, and reach; climb, balance, stoop, kneel, crouch, crawl; taste, smell, talk, and hear.
  • Ability to continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Follow safety practices including use of required personal protective equipment, ergonomic safety, chemical hazard awareness, safe lifting, lockout/tagout procedures, and emergency protocols.

Nice To Haves

  • Yoke’s-provided Bakery Skills Training levels One, Two, and Three.
  • Yoke’s-provided Food Handler’s Safety Training, HIPAA Training, Late Night Retail Safety Training, Safety Orientation/Active Shooter Training, and Guest Service Training & Commitment.
  • Hepatitis A vaccination provided by Yoke’s Pharmacy is optional.

Responsibilities

  • Report for assigned shifts on time and regularly, communicate clearly, and be prepared to provide excellent service and safely perform assigned duties.
  • Promote sales by engaging guests, offering product recommendations and samples, and discussing promotions, recipes, products, and services.
  • Greet guests and provide information about bakery specials, products, and services, including cake writing, samples, bread slicing, product guarantees, wedding consultations, and delivery and setup.
  • Mentor new associates or associates new to the department or task, and support a positive learning environment.
  • Finish par-bake products; label ingredients; date and rotate products; open and close the department; write orders; post advertisements and display signage; inspect bakery items for quality and consistency; decorate for seasonal promotions; and merchandise products.
  • Operate bakery equipment correctly and safely, including com-line, phone, scales, shrink wrapper, sheeter, doughnut hopper and fryer, divider/rounder, bread slicer, dishwasher, proof box, glazer, label machine, case lights, ovens, PFM/shrink equipment, and retarder.
  • Communicate and complete guests’ special orders accurately and promptly, and find ways to make guests happy.
  • Perform department work according to local, state, federal, and company rules and policies concerning workplace safety, food handling, and guest services.
  • Participate in the Bakery Department accident-reduction plan, including maintaining hood vents, cleaning floors, sanitizing, and observing safety, food-code, equipment, and storage requirements.
  • Report accidents within 24 hours and follow company safety standards and emergency procedures.

Benefits

  • Employee Assistance Program (EAP), 100% company paid.
  • Employee Stock Ownership Plan (ESOP), 100% company paid; allocations begin at age 21 and vest according to years of credited service.
  • Daily Pay option to get paid on the day worked.
  • 401(k) with company matching up to 4%, if elected.
  • Medical, dental, vision, and life insurance; employer pays the majority of the premium, with a no-deductible medical option.
  • Health Savings Account (HSA), depending on plan selected.
  • Paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day; worked holidays are paid at time and a half.
  • Three days of bereavement pay.
  • Three days of jury pay.
  • Paid Family & Medical Leave, with company-paid premium.
  • Paid Sick & Safe Leave; employees earn one hour for every 40 hours worked.
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