Bakery Sales Associate
About The Position
The Bakery Sales Associate helps keep the bakery department stocked, attractive, and ready to meet customer demand. The associate greets customers, answers questions, suggests products, takes in-person and telephone orders, and responds to customer concerns courteously. The role may include preparing special-order displays, arranging bakery cases, writing on cakes, and assisting with the production of breads, pastries, and other baked goods. The associate maintains product freshness, pricing, signage, and saleable condition; follows company procedures for spoiled, damaged, or near-expiration merchandise; and helps reduce shrink and control damages. The role also involves maintaining department sanitation and following cleaning schedules and health and OSHA requirements. When trained, the associate may help receive and store deliveries using a power jack or hand jack, bale cardboard, or assist other departments. This position has no supervisory responsibilities.
Requirements
- Completed or working toward a high school diploma or GED.
- No prior experience required.
- Able to perform each essential duty satisfactorily, with or without accommodation.
Responsibilities
- Keep the bakery department stocked and appealing to meet customer demand.
- Greet customers, make product suggestions, answer questions, and help resolve customer concerns promptly and courteously.
- Take customer orders by phone or in person and determine the customer's requested size, flavor, and appearance.
- Set up special-order tables and arrange bakery cases and displays; write on cakes as needed.
- Ensure merchandise is fresh, saleable, properly priced, and correctly signed; handle spoiled, damaged, or near-expiration products according to company procedures.
- Assist with production of breads, pastries, and other baked goods as needed, following production logs and approved recipes.
- Maintain department sanitation by following cleaning schedules and guidelines, keeping work areas and equipment clean, meeting health and OSHA requirements, and disposing of trash properly.
- Assist with receiving, unloading, checking in, breaking down, and storing deliveries using a power jack or hand jack when properly trained.
- Assist with baling cardboard or related duties when properly trained.
- Help minimize shrink and control damages; report shortages or overages to the manager.
- Cooperate with coworkers and supervisors to support smooth department and store operations and continuously improve job performance.
- Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
- Assist in other departments when called upon.
Benefits
- Health plan
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Short-term disability
- Basic life and AD&D insurance
- Group whole life insurance with long-term care rider
- Voluntary insurance, including hospital indemnity, accident, and critical illness coverage
- 401(k) retirement savings plan
- Scholarship program
- Associate discount programs
- Auto and home insurance
- Employee assistance program
- Pet insurance
- Purchasing power program
- Identity theft protection
- Legal services
- Paid time off
- Sick pay
- Quarterly incentive, subject to eligibility and position-specific criteria
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
