Bakery Sales Associate

Yoke's Fresh Market (Yoke's Fresh Markets)•Airway Heights, WA
•$17 - $21

About The Position

The Bakery Sales Associate provides a pleasant and efficient bakery experience by actively engaging guests and offering professional, welcoming service. Associates support sales and company growth, uphold Yoke’s values and mission, and contribute to shared success as employee-owners. The role includes serving guests, recommending products, fulfilling special orders, maintaining and merchandising bakery products, operating bakery equipment, and following food-handling, workplace-safety, and guest-service policies. The position has no formal supervisory responsibilities, though associates are encouraged to lead by example and may mentor newer associates.

Requirements

  • High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and communicate effectively and pleasantly with guests, vendors, and fellow associates.
  • Ability to perform mathematical calculations using American money, weight measurements, and volume.
  • Ability to apply common-sense understanding to written or oral instructions and manage problems involving several concrete variables in standardized situations.
  • Meet the state minimum requirement to work with slicers or other bakery equipment and tools.
  • Valid State Food Handlers Permit.
  • Valid Driver's License or State I.D. Card.
  • Ability to meet the physical demands of the position, including prolonged standing; walking; handling and reaching; climbing, balancing, stooping, kneeling, crouching, crawling; tasting, smelling, talking, and hearing; and lifting or moving up to 10 pounds continuously, 25 pounds frequently, and 50 pounds occasionally.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Report for assigned shifts on time and regularly, communicate clearly, and be prepared to provide excellent service while safely performing assigned duties.
  • Promote sales through conversations with guests, product recommendations, samples, and information about promotions, products, recipes, and services.
  • Greet guests and provide information about bakery specials, products, and services, including cake writing, samples, bread slicing, product replacement or refunds, wedding consultations, and delivery and setup.
  • Mentor new associates and associates learning a department or task, supporting a positive learning environment.
  • Finish par-bake products; label ingredients; date and rotate products; open and close the department; write orders; post ads and display signage; inspect product quality; decorate for seasonal promotions; merchandise products; and use “This One’s On Us” cards.
  • Operate bakery equipment correctly and safely, including the com-line, phone, scales, shrink wrapper, sheeter, doughnut hopper and fryer, divider/rounder, bread slicer, dishwasher, proof box, glazer, label machine, case lights, ovens, PFM/shrink, and retarder.
  • Communicate and complete guests’ special-order requests accurately and promptly.
  • Find ways to make guests happy.
  • Complete work in accordance with applicable local, state, and federal requirements and company policies concerning workplace safety, food-handling safety, and guest service.
  • Participate in the Bakery Department accident-reduction plan, including maintaining hoods and vents, cleaning floors, sanitizing, and following requirements and procedures for shelf order, machinery safety, evacuation, robbery response, bleach, case temperatures, gloves, bin scoops, sinks, and storage.
  • Follow safety standards, use personal protective equipment where required, understand ergonomic and chemical hazards, use safe lifting techniques, follow lockout/tag-out and emergency procedures, and report accidents within 24 hours.

Benefits

  • Employee Stock Ownership Plan (ESOP), 100% company paid
  • DailyPay, with the option to get paid today
  • 401K with company matching up to 4%, if elected
  • Medical, dental, vision, and life insurance, including a no-deductible medical option
  • Company-paid life insurance for full-time employees working 30 hours
  • Voluntary insurance products
  • Health Savings Account (HSA)
  • Paid holidays
  • Vacation time
  • Bereavement and jury duty pay
  • Paid Sick & Safe Leave, accruing one hour for every 40 hours worked
  • Paid Family & Medical Leave
  • Employee Assistance Program (EAP)
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