Bakery Sales Associate

Weis Markets•Gettysburg, PA

About The Position

The Bakery Sales Associate helps maintain an appealing, well-stocked bakery department and provides courteous customer service. The associate answers questions, makes product suggestions, takes orders in person and over the phone, and helps address customer concerns. Duties also include setting bakery cases and displays, ensuring products are fresh and correctly priced, handling unsaleable merchandise according to company procedures, and possibly assisting with baked-goods production and cake writing. The associate maintains department sanitation and follows cleaning schedules and health and OSHA requirements. When trained, the associate may help receive and store deliveries using a power or hand jack, or bale cardboard. The role also involves minimizing shrink and damages, reporting inventory discrepancies, cooperating with coworkers and supervisors, improving job performance, and using company-provided personal protective equipment. The position has no supervisory responsibilities. Weis Markets is an Equal Opportunity Employer and may provide reasonable accommodation to qualified applicants with disabilities.

Requirements

Completed or working toward a High School Diploma or General Education Degree (GED).
No prior experience required.
Able to perform each essential duty satisfactorily, with or without an accommodation.

Responsibilities

Keep the bakery department well stocked and appealing to meet customer demand.
Greet customers, make suggestions, answer product questions, and help resolve concerns promptly and courteously.
Take customer orders in person or over the phone and determine the customer's preferences for size, flavor, and appearance.
Set up special-order tables during peak hours and shopping days; set bakery cases and build displays as needed.
Write on cakes when required.
Ensure merchandise is fresh, saleable, properly priced, and displayed with correct signage.
Handle spoiled, damaged, or nearly expired product according to company procedures; remove unsaleable product.
Assist with production of breads, pastries, and other baked goods as needed; follow production logs and company-approved recipes.
Maintain general sanitation, follow cleaning schedules and department guidelines, and keep work areas, equipment, counters, and display cases clean and compliant with health and OSHA requirements.
Dispose of trash properly.
When properly trained, assist with receiving, unloading, checking in, breaking down, and storing deliveries using a power jack or hand jack; training is provided.
When properly trained, assist with baling cardboard or related duties; training is provided.
Help minimize shrink and control damages; report shortages or overages to the manager.
Cooperate with coworkers and supervisors to support smooth department and store operations.
Continuously improve job performance.
Use company-provided personal protective equipment, including items such as cut-resistant gloves, safety cutters, and company-sponsored footwear.
Assist in other departments when called upon.