Bakery Sales Associate

Harmons•Riverton, UT

About The Position

The Bakery Sales Associate sells Harmons’ fresh Bakery items by providing remarkable customer service and educating customers about Bakery products to help them select items that meet their needs. The associate packages and labels products, fills shelves and cases, prepares product for the following day, and proofs and bakes items. The position involves closing shifts and requires work on weekends and holidays. The associate maintains product quality, freshness, assortment, and inventory; verifies prices and signage; and keeps the Bakery clean and sanitized according to company standards. The role also assists with cake and special orders, supports managers and Bakery team members, and helps receive and stock deliveries. Work is generally performed in a safe and comfortable store environment, with possible frequent exposure to hot, cold, slippery, dusty, and wet conditions.

Requirements

  • Current Food Handler’s Permit.
  • Ability to operate machinery, including a label machine, oven, and proof box.
  • Enjoy working with and handling Bakery products; have a passion for pastries and other Bakery items.
  • Ability to interpret policies and procedures.
  • Strong organization and planning skills.
  • Solid verbal and listening communication skills for effective communication with customers and fellow associates.
  • Ability to accept constructive review and be accountable for individual and team success.
  • Integrity, a positive attitude, mission-driven and self-directed approach, and commitment to collaboration and Harmons’ mission.
  • Continually strive to be product-minded, customer-minded, personnel-minded, detailed, forward-focused, and consistent.
  • Ability to work weekends, evenings, and holidays.

Responsibilities

  • Follow established departmental and store policies and procedures.
  • Ensure the quality and freshness of Bakery products and services.
  • Maintain appropriate Bakery product assortment and inventory levels.
  • Confirm pricing accuracy and product signage, with particular attention to advertised items.
  • Clean and sanitize the Bakery daily to meet company appearance standards.
  • Assist customers with cake and special orders and provide excellent customer service.
  • Wash and put away bowls, pans, and baking trays.
  • Package and label Bakery products accurately.
  • Fill shelves and cases with product and restock the Bakery department.
  • Sort and put away Bakery products when deliveries arrive.
  • Minimize waste by following production sheets, monitoring code dates, and rotating items appropriately.
  • Assist managers, bakers, cake decorators, and artisan bakers as needed.
  • Mix and scoop cookies.
  • Proof and bake items.
  • Assist customers by writing on cakes.
  • Perform other job-related duties as assigned.
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