Bakery Sales Associate

Harmons•South Jordan, UT

3d•Onsite

About The Position

The Bakery Sales Associate sells Harmons’ fresh Bakery items by providing remarkable customer service and educating customers about bakery products to help them choose items that meet their needs. The role packages and labels products, fills shelves and cases, replenishes inventory, prepares product for the next day, and proofs and bakes items. The associate helps maintain product quality, freshness, assortment, inventory, accurate pricing and signage, and a clean, sanitized department. The position also supports cake and special orders and assists managers, bakers, cake decorators, and artisan bakers as needed. Work involves regular interaction with customers and store associates and is generally performed in a store environment.

Requirements

Knowledge, skills, and abilities gained through any combination of education, experience, and training.
Ability to operate a label machine, oven, and proof box.
Current Food Handler’s Permit.
Enjoy working with and handling bakery products and have an interest in pastries and other bakery items.
Ability to interpret policies and procedures.
Strong organization and planning skills.
Solid verbal and listening communication skills for interacting effectively with customers and fellow associates.
Ability to accept constructive review and be accountable for individual and team success.
Integrity, a positive attitude, a mission-driven and self-directed approach, and commitment to collaboration and Harmons’ mission.
Consistent attention to product, customers, personnel, detail, and forward planning.
Ability to work weekends, evenings, and holidays.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Follow established departmental and store policies and procedures.
Ensure the quality and freshness of Bakery products and services.
Maintain appropriate product assortment and inventory levels.
Confirm pricing accuracy and signage, paying particular attention to advertised items.
Clean and sanitize the Bakery daily and maintain company appearance standards.
Assist customers with cake and special orders and provide excellent customer service.
Package and label Bakery products accurately.
Fill shelves and cases and restock the Bakery department.
Sort and put away Bakery products when deliveries arrive.
Minimize waste by following production sheets, monitoring code dates, and rotating items appropriately.
Wash and put away bowls, pans, and baking trays.
Assist managers, bakers, cake decorators, and artisan bakers as needed.
Mix and scoop cookies, proof and bake items, and write on cakes when assisting customers.
Perform other job-related duties as assigned.