Bakery Sales Associate

Harmons•Draper, UT

3d•Onsite

About The Position

The Bakery Sales Associate sells Harmons’ fresh Bakery items by providing remarkable customer service and educating customers about Bakery products. The associate helps customers choose products for their needs and assists with cake and special orders. Duties also include packaging and labeling products, stocking shelves and cases, preparing product for the next day, and proofing and baking items. The role helps maintain product quality, freshness, assortment, inventory, pricing, cleanliness, and presentation in the Bakery department. The associate works with customers and store associates and assists managers, bakers, cake decorators, and artisan bakers as needed. Work is generally performed in a safe and comfortable store environment, with possible frequent exposure to hot, cold, slippery, dusty, and wet conditions.

Requirements

Current Food Handler’s Permit.
Ability to operate a label machine, oven, and proof box.
Enjoy working with and handling bakery products; have a passion for pastries and other bakery items.
Ability to interpret policies and procedures.
Strong organization and planning skills.
Solid verbal and listening communication skills for communicating effectively with customers and fellow associates.
Ability to accept constructive review and be accountable for individual and team success.
Integrity, a positive attitude, a mission-driven and self-directed approach, and demonstrated commitment to Harmons’ mission and collaborative work.
Continually strive to be product-minded, customer-minded, personnel-minded, detailed, forward-focused, and consistent.
Ability to work weekends, evenings, and holidays.
Ability to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform repetitive-motion tasks requiring eye, hand, and foot coordination; and hear and respond to customer inquiries.
Ability to stand, climb, walk, and bend throughout the workday, and maneuver objects weighing up to 50 pounds.

Responsibilities

Follow established departmental and store policies and procedures.
Ensure the quality and freshness of Bakery products and services.
Maintain appropriate product assortment and inventory levels.
Confirm pricing accuracy and signage, with particular attention to advertised items.
Clean and sanitize the Bakery daily and maintain company appearance standards.
Assist customers with cake and special orders.
Wash and put away bowls, pans, and baking trays.
Provide excellent customer service.
Package and label Bakery products accurately.
Fill shelves and cases with product.
Restock the Bakery and help sort and put away incoming deliveries.
Minimize waste by following production sheets, monitoring code dates, and rotating items appropriately.
Assist managers, bakers, cake decorators, and artisan bakers as needed.
Mix and scoop cookies.
Proof and bake items.
Assist customers by writing on cakes.
Perform other job-related duties as assigned.