Bakery Manufacturing Manager
About The Position
The Bakery Manufacturing Manager oversees bakery operations, including customer service, product quality and presentation, stocking, equipment sanitation, team training, and marketing. The role welcomes customers, answers questions, helps them locate products, and makes recommendations. It also involves ensuring the bakery has quality ingredients and supplies, arranging products in display cases to encourage purchases, and resolving customer complaints professionally. The manager trains the team to make high-quality bakery items while following proper food-handling procedures, and performs other duties that support the company’s success.
Requirements
- Must be at least 18 years old.
- Must complete a pre-employment background check.
- At least one year of experience as a baker.
- Must be able to obtain a Food Workers Card in the applicable state.
- Must be able to lift, carry, and push up to 50 pounds.
Nice To Haves
- Previous experience managing a bakery in a similar role.
- Passion for the community and connecting with people.
- Outstanding organizational and leadership skills.
- An associate degree in culinary arts or baking and pastry arts.
- Commitment to providing exceptional customer service and supporting team members.
- Excellent communication, interpersonal, leadership, training, and conflict-resolution skills.
- Strong understanding of leadership principles.
- Time-management skills.
Responsibilities
- Welcome and greet customers entering or leaving the bakery department.
- Answer customer questions, help locate items, and provide recommendations.
- Ensure the bakery is adequately stocked with quality baking ingredients and supplies.
- Ensure baking tools, utensils, and equipment are properly cleaned and sanitized.
- Develop and implement advertising and marketing strategies to attract new customers.
- Train the team to produce high-quality bakery items while following proper food-handling procedures.
- Arrange bakery items in display cases to encourage customer purchases.
- Inspect bakery items to ensure they meet established quality and aesthetic standards.
- Resolve customer complaints professionally.
- Perform other duties that support the overall success of the company.
Benefits
- Weekly pay.
- Benefits for health and well-being.
- Option to enroll in a retirement savings plan.
- 10% discount on in-store purchases at company store locations.
- Employee Assistance Program (EAP) and Work-Life Services.
- Career growth opportunities and promotion from within.
- Scholarship opportunities to further education and career.
- Annual all-inclusive business trip opportunities to other store locations.
- Volunteer opportunities in the local community.
- Awards and recognition for work throughout the year.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
