Bakery Manager
About The Position
The Bakery Manager oversees daily Bakery operations and provides leadership and direction to achieve profitable operations of Bakery-related services. The manager ensures Bakery programs are consistently executed in the store, develops direct reports, and builds the team’s capacity for efficiency, effectiveness, and service to support the company’s succession needs. The role models the company’s core values while driving results. The position is responsible for ordering, vendor communications, compliance, sanitation, inventory and controls, workplace and department safety, reporting, financial controls, and budgeting. The Bakery Manager communicates and enforces standards for product quality, cleanliness, organization, customer service, safety, loss prevention, department conditions, and food safety. The role also manages product labeling, handling, date controls, and rotation to ensure fresh products are available to customers. The manager monitors operations to control costs, improve profitability, manage labor costs, and reduce shrink. Responsibilities include reviewing weekly schedules to ensure adequate staffing and preparing weekly sales and labor projections. The manager serves customers by greeting and assisting them and responding to inquiries and complaints, and provides flexibility by helping in other areas to support store needs.
Requirements
- Valid Food Handlers Card.
- Ability to walk continuously throughout the shift while moving about the store and handling merchandise.
- Ability to stand continuously throughout the shift.
- Ability to lift up to 25 pounds and occasionally lift up to 50 pounds.
Nice To Haves
- Customer service experience is desirable.
- Retail management experience is desirable.
Responsibilities
- Oversee daily Bakery operations and ensure Bakery programs are consistently executed in the store.
- Provide leadership and direction to achieve profitable Bakery operations.
- Develop direct reports and build the team’s capacity for efficiency, effectiveness, and service.
- Manage ordering, vendor communications, compliance, sanitation, Bakery inventory and controls, workplace and department safety, reporting, financial controls, and budgets.
- Communicate and enforce standards for quality, cleanliness, organization, customer service, safety, loss prevention, Bakery conditions, sanitation, and food safety.
- Ensure shelves are organized with product labels.
- Ensure products are handled properly, date controls are performed, and products are rotated so the freshest items are available to customers.
- Monitor and improve Bakery operations to control costs and increase profitability, manage labor costs, and reduce losses due to shrink.
- Review Team Members’ weekly schedules to ensure the department is fully staffed.
- Greet and assist customers and respond to customer inquiries and complaints.
- Prepare weekly sales and labor projections for the Bakery department to maximize sales and profits.
- Help in any area as needed to support store needs.
- Demonstrate excellent customer service, engage with customers, and improve service speed and efficiency.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
