Bakery Manager

Weis Markets•Hackettstown, NJ

13d

About The Position

The Bakery Manager oversees the bakery department, promoting positive customer relations and continuous improvement while ensuring that products and service meet customer needs. The role includes taking customer orders and decorating cakes and other bakery products using company-approved recipes, designs, creams, frostings, and fillings. The manager may also assist with producing breads, pastries, and other baked goods. The manager plans inventory, ordering, merchandising, production, staffing, and department expenses to support customer demand and financial goals. Responsibilities include scheduling, training, and supervising associates; maintaining records; checking deliveries and invoices; ensuring product freshness, quality, rotation, pricing, and presentation; and maintaining clean, organized, and secure work areas that meet health and OSHA requirements. The manager may assume leadership of the building when store management is absent and may assist other departments.

Requirements

High school diploma or GED required.
At least 3 years of management experience in a retail, restaurant, or supermarket environment.
Ability to perform the essential duties satisfactorily, with or without accommodation.

Nice To Haves

Associate or bachelor's degree in a business-related or food-service-related field.
Previous decorating experience.

Responsibilities

Promote excellent customer relations and resolve customer concerns promptly and professionally.
Take customer orders in person or by phone and create decorated products according to customer specifications.
Decorate cakes and other bakery products, prepare icing, and follow company-approved recipes.
Manage department inventory and order products and supplies based on sales and customer demand.
Schedule, train, supervise, recognize, and assign work to Bakery associates; participate in performance reviews and new-hire interviews; and use the Learning Management System.
Develop and implement merchandising plans, monitor ads and specials, ensure accurate pricing and production, and monitor competitor activity.
Maintain inventory, profit, associate, sales, and other department records and reports.
Verify deliveries and invoices, support unloading and stocking, and ensure receiving, dating, restocking, and product rotation practices are followed.
Control department expenses, labor costs, damages, spoilage, and shrink; maintain freshness and complete required product logs.
Keep the bakery stocked and appealing, and ensure merchandise is fresh, saleable, properly priced, and correctly signed.
Handle spoiled, damaged, expired, and unsaleable products according to company procedures.
May assist with producing breads, pastries, and other baked goods.
Maintain backroom and receiving-area organization and security, follow 5S procedures, and ensure sanitation, cleaning, and safe disposal of trash.
Cooperate with coworkers and supervisors to support department and store operations and continuously improve performance.
Use company-provided personal protective equipment.
May assist in other departments.
Supervise department associates and may assume leadership of the building in the absence of store management.