Bakery - Manager

Good Food Holdings Companies•Encinitas, CA

4d•$22 - $30

About The Position

The Bakery Manager is responsible for the overall operation of the Bakery Department, including planning, directing, managing, and achieving targeted profits. The manager develops department employees, fosters positive morale, maintains effective working relationships with staff and other department managers, and supports cross-merchandising. The role also oversees bakery operations, product quality and presentation, sanitation, safety, customer service, staffing, training, scheduling, cost control, and compliance with company standards and applicable regulations. The Bakery Manager provides exceptional customer service, advises customers about bakery products and their handling, and resolves complaints to promote customer satisfaction. This is a hands-on position performed around moving mechanical parts, with occasional exposure to extreme temperatures, electrical shock, and burn risks. The job requires prolonged standing and frequent lifting, including loads up to 50 pounds and occasional lifting up to 100 pounds.

Requirements

High school diploma or GED, or equivalent combination of education and experience.
Two to three years of related experience and/or training.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively to groups of customers or employees.
Ability to speak, read, and understand English.
Ability to calculate discounts, proportions, percentages, and volume, and perform arithmetic using whole numbers, fractions, and decimals.
Ability to interpret written, oral, diagram, or schedule instructions; resolve conflicts constructively; analyze situations; and implement solutions.
Ability to stand for long periods, walk, frequently use hands and fingers and handle or feel objects, tools, or controls; occasionally reach, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Close and color vision.

Nice To Haves

College degree preferred.

Responsibilities

Lead by example and ensure adherence to company policies, procedures, service standards, and appearance expectations.
Use management tools to support the success of the Bakery Department.
Manage department profitability and maintain approved profit margins through sales goals, cost of goods, expenses, price changes, labor, supply costs, overtime, and waste management.
Implement and maintain marketing programs; merchandise, package, display, and sell bakery products according to company standards.
Coordinate with other departments to support successful demonstrations and cross-merchandising.
Prepare daily and weekly schedules, assign and direct work, and ensure scheduling is fair and objective.
Maintain compliance with California Weights & Measures mandates, health codes, sanitation requirements, safety standards, and company standards.
Train employees on accurate weighing and tares, slicing, cutting, serving, opening and closing procedures, cleaning chemical use, and other department practices; document training and support employee development.
Maintain product freshness through FIFO rotation, proper labeling and dating of leftovers, and appropriate use of leftover products.
Inspect baking processes and temperatures, finished products, bakery cases, and received or resale products for quality, freshness, weight, presentation, sanitation, and temperature requirements.
Arrange equipment maintenance and repairs and report safety hazards to the Store Director.
Conduct accident investigations and complete required paperwork in accordance with Cal Osha SAB-198.
Communicate with department employees using the Bakery Log Book, Weekly Training Topics, monthly Safety Training, and Weekly Bulletin; document meetings and collect employee signatures as required.
Communicate bakery-related issues to the Store Director.
Serve customers with a positive attitude, advise them about bakery products, and handle complaints to achieve customer satisfaction.
Supervise the department, including interviewing, training and developing employees, scheduling, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
Coach employees in suggestive selling and ensure consistent practices across the department.