Bakery Manager

Weis Markets • Mount Airy, MD

3d • Onsite

About The Position

The Bakery Manager oversees the bakery department, including customer service, product production and presentation, inventory, merchandising, staffing, training, records, and department expenses. The manager promotes positive customer-focused behavior, responds to customer questions and concerns, and takes and fulfills custom bakery orders. The role may also assist with producing breads, pastries, and other baked goods, and may help in other departments as needed.

The manager supervises bakery associates and may assume leadership of the building when store management is absent. They schedule, train, recognize, and evaluate associates; manage product quality and freshness; maintain department sanitation and safety; and ensure compliance with company recipes, production logs, and department procedures.

Requirements

• High school diploma or GED required.
• At least 3 years of management experience in a retail, restaurant, or supermarket environment.
• Ability to perform each essential duty satisfactorily, with or without an accommodation.

Nice To Haves

• Associate or bachelor's degree in a business-related or food-service-related field.
• Previous decorating experience.

Responsibilities

• Promote excellent customer relations and ensure associates provide polite, professional, customer-focused service.
• Take customer bakery orders in person or by phone, clarify desired size, flavor, and appearance, and create decorated products to meet customer requests.
• Decorate cakes and other bakery products using specified or custom designs, and prepare icing and use creams, frostings, and fillings consistently.
• Manage department inventory using sales reports and order products and supplies to meet customer demand and financial goals.
• Schedule bakery associates, oversee and participate in training, recognize performance, delegate work, and participate in annual performance reviews and new-hire interviews.
• Use the Learning Management System with current and new associates.
• Develop and implement merchandising plans; monitor ads, specials, competitor activity, pricing, product quality, and signage.
• Maintain production logs and company-approved recipes, and ensure associates follow them.
• Prepare and maintain inventory, profit, associate, sales, performance, and other department records and reports.
• Check department deliveries and invoices for accurate billing; receive, date, restock, rotate, and break down deliveries, and transport merchandise when needed.
• Monitor product quality and freshness, remove unsaleable or out-of-code items, handle spoiled or damaged products according to procedures, and complete required product logs.
• Control expenses, labor costs, damages, spoiled product, and shrink by improving department operations and efficiencies.
• Keep the bakery stocked, appealing, correctly priced, and properly signed.
• Maintain backroom and receiving-area security and organization using 5S procedures.
• Maintain department sanitation, follow cleaning schedules and health and OSHA requirements, and dispose of trash properly.
• Cooperate with coworkers and supervisors to support smooth department and store operations, and continuously improve job and department performance.
• Use company-provided personal protective equipment, including cut-resistant gloves, safety cutters, and company-sponsored footwear.
• Supervise bakery associates and potentially assume total leadership of the building in the absence of store management.
• Assist with bakery production or work in other departments as needed.

Benefits

• Health plan
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Short-term disability
• Basic life and AD&D insurance
• Group whole life insurance with long-term care rider
• Voluntary insurance, including hospital indemnity, accident, and critical illness coverage
• 401(k) retirement savings plan
• Scholarship program
• Associate discount programs
• Auto and home insurance
• Employee assistance program
• Pet insurance
• Purchasing power
• ID theft protection
• Legal services
• Paid time off
• Sick pay
• Quarterly incentive, subject to position-specific eligibility and criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED