Bakery Lead

The Fresh Market Inc•Mount Lebanon, PA

About The Position

The Bakery Lead supports the Bakery Department Manager in delivering an excellent guest experience and helping the department meet its operational and performance goals. The role helps lead and develop the team, models exceptional hospitality, maintains department presentation, assists with inventory and ordering, and contributes to merchandising, sales, and profitability efforts. The Bakery Lead may serve as acting manager when the manager is absent and reports to the Bakery Department Manager. The position requires a flexible schedule that may include days, evenings, weekends, and holidays. It involves extended periods of standing or walking, repetitive hand and arm movements, lifting, pushing, or pulling up to 50 pounds, and exposure to extreme temperatures. The role uses department tools and equipment and requires approved headwear and personal protective equipment.

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Ability to deliver an exceptional guest experience while achieving performance goals.
  • Excellent communication, problem-solving, and conflict-resolution skills.
  • Ability and willingness to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Must be at least 18 years of age.
  • Ability to perform repetitive hand and arm movements, grasp, bend, reach, and lift, push, or pull up to 50 pounds independently.
  • Ability to stand or walk for extended periods, including up to 4 hours without a break or as required by law.
  • Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
  • Ability to wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

  • Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory management systems and financial reporting.
  • Bilingual skills.

Responsibilities

  • Help monitor labor schedules to meet productivity and budget goals.
  • Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
  • Provide guidance to team members and act as a resource in the manager’s absence.
  • Model and coach “Impeccable Hospitality” by engaging guests and creating positive experiences.
  • Help implement merchandising strategies and promotional plans to maximize sales and profitability.
  • Assist in analyzing department financial and performance metrics.
  • Collaborate with fellow department leaders to support overall store success.
  • Use available technology to perform job tasks.
  • Teach and coach team members and support their development.

Benefits

  • Team Member discount up to 40%.
  • Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals and family members.
  • Discounts on pet insurance, daycare, event tickets, and other offerings.
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