Bakery Lead

GSO • Baton Rouge, LA

23h

About The Position

The Bakery Lead supports the Bakery Department Manager in delivering The Fresh Market’s mission to make everyday eating extraordinary. The role helps lead the team, provide welcoming and personal guest service, maintain an appealing department, and coach team members. The Bakery Lead helps keep department operations running smoothly, addresses problems, and serves as acting manager when needed. The position reports to the Bakery Department Manager and contributes to a culture of leadership, hospitality, excellence, and teamwork.

The position requires a flexible schedule, including days, evenings, weekends, and holidays. Work includes extended periods standing or walking, repetitive hand and arm movements, bending and reaching, lifting, pushing, or pulling loads up to 50 pounds, and exposure to extreme temperatures. Team members must wear an approved hat, hair net, and/or beard guard, as well as personal protective equipment.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be at least 21 years old.
• Ability to perform repetitive hand and arm movements, grasp, bend, and reach; lift, push, or pull up to 50 pounds; and tolerate exposure to extreme temperatures.
• Ability to stand or walk for extended periods, including up to 4 hours without a break or as required by law.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory, minimizing shrink, and supporting ordering processes.
• Guide team members and serve as a resource in the manager’s absence.
• Model and coach “Impeccable Hospitality” by engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with other department leaders to support overall store success.
• Use available technology to perform job tasks.
• Teach and coach team members and celebrate their successes.
• Step in as acting manager when needed.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access: access up to 50% (maximum $500) of earned wages on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individuals, spouses, partners, and families.
• Discounts on pet insurance, daycare, event tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed