Bakery Lead

The Fresh Market Inc•Baton Rouge, LA

About The Position

The Bakery Department Lead supports the Bakery Department Manager in delivering an exceptional guest experience and maintaining a well-run, attractive bakery department. The role helps lead, guide, teach, and coach team members; supports department operations and performance; and acts as the manager when needed. It reports to the Bakery Department Manager and reflects a culture of leadership, hospitality, excellence, and teamwork. The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Work involves extended periods of standing or walking, repetitive hand and arm movements, bending and reaching, handling loads, exposure to extreme temperatures, and using bakery and store equipment. Team members must wear approved head coverings and personal protective equipment.

Requirements

  • At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
  • Strong leadership skills and the ability to motivate and develop high-performing teams.
  • Proven ability to deliver an exceptional guest experience while achieving performance goals.
  • Excellent communication, problem-solving, and conflict-resolution skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
  • Must be at least 21 years old.
  • Ability to lift, push, or pull up to 50 pounds independently.
  • Ability to stand or walk for long periods, including up to 4 hours without a break or as required by law.
  • Ability to use knives, ladders, stepladders, box cutters, pallet jacks, and other equipment.
  • Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

  • Associate’s degree in business, retail management, or a related field, or equivalent experience.
  • Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
  • Knowledge of inventory management systems and financial reporting.
  • Bilingual skills.

Responsibilities

  • Help monitor labor schedules to meet productivity and budget goals.
  • Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
  • Act as a resource for team members and provide guidance in the manager’s absence.
  • Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
  • Help implement merchandising strategies and promotional plans to maximize sales and profitability.
  • Assist in analyzing department financial and performance metrics.
  • Collaborate with fellow department leaders to drive overall store success.
  • Use available technology to perform job tasks.

Benefits

  • Team member discount of up to 40%.
  • Early Earn Wage Access, allowing access to up to 50% (maximum $500) of earned wages on demand per pay period.
  • 401(k) contribution and company match.
  • Financial Wellness Program.
  • Personal time off and additional time-off purchase plans.
  • Medical, dental, vision, disability, and life insurance for individuals and eligible family members.
  • Discounts on pet insurance, daycare, event tickets, and more.
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