Bakery Lead

GSO • Greensboro, NC

3d

About The Position

The Bakery Lead supports the Bakery Department Manager in delivering an exceptional guest experience and keeping the department operating smoothly. The role helps lead and develop team members, maintains department standards, supports sales and profitability, and steps in as acting manager when needed. It reports to the Bakery Department Manager and reflects a culture of leadership, hospitality, excellence, and teamwork.

The position requires a flexible schedule that may include days, evenings, weekends, and holidays. Work involves prolonged standing or walking, repetitive hand and arm movements, bending and reaching, handling loads up to 50 pounds, and exposure to extreme temperatures. The role also involves using department tools and equipment and wearing required head coverings and personal protective equipment.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and ability to motivate and develop high-performing teams.
• Ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be at least 18 years old.
• Ability to perform repetitive hand and arm movements, grasp, bend, and reach; lift, push, or pull up to 50 pounds independently; and work in extreme temperatures.
• Ability to stand or walk for extended periods, including up to 4 hours without a break or as required by law.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist with maintaining accurate inventory, minimizing shrink, and supporting ordering processes.
• Provide guidance to team members and serve as a resource when the manager is absent.
• Model and coach “Impeccable Hospitality” by engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with other department leaders to support overall store success.
• Use available technology to perform job tasks.
• Step in as acting manager when needed.
• Teach and coach team members and support their growth and success.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access, with access to up to 50% (maximum $500) of earned wages on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individual, spouse, partner, and family.
• Discounts on pet insurance, daycare, event tickets, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed