BAKERY/JOURNEYMAN UN

The Kroger Co. • Denver, CO

6d • Onsite

About The Position

The Bakery/Journeyman creates an outstanding customer experience through exceptional service and helps maintain a safe, clean, welcoming department. The role assists the department manager in achieving sales and profit goals and monitoring quality-assurance standards. The associate embraces the Customer 1st strategy, encourages excellent customer service, and models the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position prepares bakery products to customer specifications, provides product recommendations and samples, and supports freshness, quality, accurate portions, and proper product display. It uses bakery and kitchen equipment according to company guidelines, follows recipes and food-temperature instructions, and complies with food-safety and safety procedures. The associate also labels, stocks, and inventories merchandise; monitors dates and inventory conditions; reports discrepancies and safety concerns; and helps customers locate products throughout the store.

Requirements

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Must obtain a current food handlers permit once employed.

Nice To Haves

• Bakery experience.
• Retail experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming customer environment and answer questions about products sold in the department and store.
• Maintain product knowledge and answer questions or make product suggestions.
• Prepare bakery items to customer requests using proper bakery equipment.
• Offer product samples and inform customers of bakery specials.
• Provide fresh, correctly portioned products ordered by customers to prevent shrink.
• Recommend bakery items to help customers find the products they want and need.
• Use bakery equipment, including refrigerators, freezers, slicers, and ovens, according to company guidelines.
• Prepare foods according to food-temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients and merchandise appropriately.
• Check product quality and freshness, review sell-by dates, and take appropriate action.
• Properly use kitchen equipment such as stoves, computerized scales, fryers, steamers, and Robot Coupe equipment.
• Label, stock, and inventory department merchandise.
• Report product ordering or shipping discrepancies to the department manager.
• Maintain a positive attitude and help customers locate products in the store.
• Stay current with present, future, seasonal, and special advertisements.
• Monitor inventory and stocking conditions and note inventory discrepancies.
• Follow food-safety regulations and guidelines, maintain proper case and cooler temperatures, and maintain temperature logs.
• Comply with safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment for preventive maintenance and notify the appropriate department or store manager of repair needs.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways.
• Paid time off such as vacation, sick leave, and parental leave.
• Mental and emotional support resources through the Employee Assistance Program.
• Participation in a 401(k) plan, subject to eligibility requirements.
• Group term life insurance, subject to eligibility.
• Eligibility for an annual bonus based on company performance.
• Tuition assistance, college scholarships, and educational leave of absence, depending on criteria and eligibility.
• Internal training and development resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed