Bakery/Journeyman Un

Kroger•Denver, CO

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent customer service, and model the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Prepare and present bakery products for customers, provide product recommendations and samples, answer questions, and keep informed about products, specials, and promotions. Prepare, measure, mix, package, label, stock, and inventory bakery products and ingredients according to recipes, customer requests, food-safety requirements, and company guidelines. Maintain product freshness and quality, review sell-by dates, and help prevent shrink. Use bakery and kitchen equipment safely and according to company guidelines. Maintain food and equipment temperature logs, follow cooking instructions and food-safety rules, monitor inventory and product quality, and report discrepancies, safety concerns, accidents, equipment issues, or illegal activity to management. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.

Nice To Haves

Bakery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment by answering customer questions about products sold in the department and store.
Maintain knowledge of department products and answer questions or make product suggestions.
Prepare bakery items according to customer requests using proper bakery equipment.
Offer product samples and inform customers about bakery specials.
Provide fresh products in the quantities customers ordered and correct portion sizes to prevent shrink.
Recommend bakery items to help customers find the products they want and need.
Use bakery equipment, including refrigerators, freezers, slicers, and ovens, according to company guidelines.
Prepare foods according to food temperature logs and cooking instructions.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product quality and freshness; review sell-by dates and take appropriate action.
Use kitchen equipment such as a stove, computerized scale, fryer, steamer, and Robot Coupe appropriately.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and learn the store layout to help customers locate products.
Stay current on present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food-safety regulations and guidelines; maintain proper case and cooler temperatures and temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.