Bakery/Cake Decorator Un

Kroger•Commerce City, CO

About The Position

The Bakery/Cake Decorator helps create an outstanding customer experience through exceptional service and maintains a safe, clean environment. The role supports the department manager in meeting sales and profit goals and monitoring quality assurance standards. The associate embraces the Customer 1st strategy and models the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include assisting customers with bakery products, preparing and decorating bakery items to customer requests, maintaining product freshness and quality, and handling merchandise, ingredients, equipment, and inventory according to company guidelines. The role also follows food-safety and temperature-control requirements, reinforces safety procedures, and reports discrepancies, accidents, unsafe conditions, and other issues to management.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.

Nice To Haves

Bakery or cake-decorating experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Help customers feel welcome and appreciated by answering questions about products sold in the department and store.
Maintain knowledge of department products and answer questions or make suggestions.
Prepare bakery items according to customer requests using appropriate equipment.
Offer product samples and inform customers about bakery specials.
Provide ordered products fresh and in the correct portion size to prevent shrink.
Recommend bakery items to help customers find what they want and need.
Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
Prepare foods according to temperature logs and cooking instructions.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise appropriately.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Use kitchen equipment such as stoves, computerized scales, and freezers properly.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and help customers locate products in the store.
Stay current with present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food-safety regulations and guidelines, maintain proper case and cooler temperatures, and maintain temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.