BAKERY/JOURNEYMAN UN

The Kroger Co.•Denver, CO

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in achieving sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy, encourage excellent customer service, and model the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Prepare bakery items to customer requests and according to recipes, food temperature logs, and company guidelines. Provide fresh, correctly portioned products; maintain product quality, freshness, accurate labeling, inventory, and appropriate storage temperatures. Use bakery and kitchen equipment safely and properly, follow food safety regulations, and maintain required temperature logs. Support customers with product knowledge, recommendations, samples, specials, and assistance locating items. Help maintain department merchandise and inventory, report ordering or shipping discrepancies, and stay informed about current and upcoming promotions. Follow safety procedures, identify and report unsafe conditions, inspect equipment, and notify management of accidents, risks, or illegal activity. The essential functions must be performed with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.

Nice To Haves

Bakery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming customer environment by answering questions about products in the department and throughout the store.
Maintain product knowledge and answer questions or make suggestions about bakery products.
Prepare bakery items according to customer requests using appropriate equipment.
Offer product samples and inform customers about bakery specials.
Provide fresh, correctly portioned products and recommend bakery items to customers.
Use bakery equipment, including refrigerators, freezers, slicers, and ovens, according to company guidelines.
Prepare foods according to temperature logs and cooking instructions.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product freshness, review sell-by dates, and take appropriate action.
Use kitchen equipment such as a stove, computerized scale, fryer, steamer, and Robot Coupe properly.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and help customers locate products in the store.
Stay current with present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and report discrepancies.
Follow food safety regulations and guidelines, maintain proper temperatures in cases and coolers, and maintain temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager of repairs needed.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.