Bakery Cake Designer

Hy-Vee, Inc.•Davenport, IA

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, creating and decorating bakery items to help customers celebrate special occasions. The role includes taking customer orders, producing cakes and other bakery items, arranging production schedules, and delivering and setting up wedding cakes at off-site locations. The designer also serves as a lead for part-time and other employees, collaborates with the bakery team, and helps keep production running smoothly. The position requires strong customer service, attention to detail, decorating skills, and the ability to manage multiple priorities in a fast-paced environment. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong cake-decorating skills and ability to keep current on design trends and techniques.
Commitment to Hy-Vee’s mission and passion for providing an outstanding customer experience.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Ability to frequently stand and walk throughout a shift in sales, food-service, or delivery areas.
Ability to perform repetitive standing, walking, reaching, and bending for order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat and burn hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and create timelines and production schedules; verify cake-order details such as size, decoration pack, icing needs, and dates.
Decorate bakery items promptly and stay current on new designs and trends.
Develop daily bakery orders for bakers, including required cakes and sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items to fill or replace.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly advertisements, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.