Bakery Cake Designer

Hy-Vee, Inc.•Johnston, IA

11d•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, using decorating skills and creativity to fulfill customer cake visions, from everyday treats and birthday cakes to wedding cakes delivered and set up on site. The role provides customer service and takes bakery orders, coordinates cake production, and helps keep daily bakery operations running smoothly. The designer also serves as a lead for part-time and other employees, providing instruction and reviewing their work, and collaborates with the bakery team and Bakery Manager. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong decorating skills and the ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, instructing them and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee’s mission and a genuine passion for delivering outstanding customer experiences.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Greet customers, take orders at the bakery counter, and assist customers with their needs throughout the store.
Review daily orders and create a timeline and production schedule; check cake order details such as size, deco pack, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on new designs and trends.
Develop daily bakery orders for bakers, including cakes and required sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items to fill or replace.
Order decorating-area supplies and check orders upon receipt.
Deliver products and set up wedding cakes on site outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer the phone promptly, provide helpful customer service, and take product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.