Bakery Cake Designer

Hy-Vee•Coralville, IA

29d

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, decorating cakes and other bakery items and helping customers create products for special occasions. The role involves taking customer orders, planning daily production, checking order details, and keeping current with cake designs and trends. The designer also supports bakery operations by coordinating with bakers and co-workers, ordering decorating supplies, maintaining displays and product availability, and setting up wedding cakes at off-site locations. The position serves as a lead for part-time and other employees by instructing them and reviewing their work, and collaborates with the Bakery Manager on daily needs. The role requires friendly customer service, careful attention to detail, and following sanitation, safety, dress-code, and company guidelines. Training is provided.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong decorating skills and the ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Ability to use math, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication skills with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee's mission and passion for delivering an outstanding customer experience.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Check daily orders and establish production timelines and schedules.
Review cake orders for details such as size, decoration pack, icing needs, and dates.
Decorate bakery items promptly and stay current on new designs and trends.
Develop daily bakery orders for bakers, including cakes and required sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly advertisements, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and provide helpful service, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.