Bakery Cake Decorator

Hy-Vee•Iowa City, IA
•Onsite

About The Position

Hy-Vee is seeking a Bakery Cake Designer to create decorated bakery products that help customers celebrate special occasions. The role uses decorating skills and creativity to fulfill customer requests, including birthday and wedding cakes, and may involve delivering and setting up wedding cakes at off-site locations. The designer also helps coordinate daily bakery production and serves as a lead for part-time and other employees. The position requires customer service, attention to detail, collaboration with the bakery team, and adherence to sanitation, safety, dress code, and company guidelines. Training is provided.

Requirements

  • High school diploma or equivalent experience.
  • Six months or less of similar or related work experience; training is provided.
  • Strong cake-decorating skills and ability to stay current on design trends and techniques.
  • Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
  • Math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide part-time employees, provide instruction, and review their work.
  • Clear communication with customers, co-workers, and the Bakery Manager.
  • Commitment to Hy-Vee's mission and passion for customer service.
  • Ability to frequently stand and walk throughout a shift.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

  • Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
  • Review daily orders and create production timelines and schedules; check cake-order details such as size, deco pack, icing needs, and dates.
  • Decorate bakery items promptly and stay current on designs and trends.
  • Develop daily bakery orders for bakers, including cakes and required sizes.
  • Track daily retail production and identify tasks to complete with co-workers.
  • Check product dates, pull cases for work, and list items to fill or replace.
  • Order decorating-area supplies and verify orders upon receipt.
  • Deliver and set up wedding cakes at off-site locations.
  • Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
  • Lead part-time and other employees by instructing them and reviewing their work.
  • Participate in employee cross-training.
  • Follow proper sanitation procedures and keep the work area clean, neat, and safe.
  • Answer phone calls promptly and provide helpful service, including taking product orders.
  • Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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