Bakery Cake Designer

Hy-Vee•Davenport, IA

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, decorating bakery items and helping customers create cakes for celebrations and other occasions. The role involves taking customer orders, planning and scheduling production, checking order details, and keeping current with cake designs and trends. The designer also delivers and sets up wedding cakes on site, coordinates daily with the Bakery Manager, and serves as a lead for part-time and other employees by instructing them and reviewing their work. The position requires customer service, attention to detail, teamwork, and the ability to manage deadlines and multiple priorities in a fast-moving bakery environment. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong cake decorating skills and ability to stay current on design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to use math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer experience.
Ability to frequently stand and walk throughout a shift.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and create a production timeline and schedule; check cake-order details such as size, decoration pack, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on new designs and trends.
Develop daily bakery orders for bakers, including cake types and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need to be filled or replaced.
Order supplies for the decorating area and verify the order upon receipt.
Deliver and set up wedding cakes at locations outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by providing instructions and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and provide helpful service, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.