Bakery Cake Designer

Hy-Vee•Madison, WI
•Onsite

About The Position

Hy-Vee is seeking a Bakery Cake Designer to create decorated bakery products that help customers celebrate special occasions. The role involves using decorating skills and creativity to fulfill customer visions, including preparing wedding cakes and delivering and setting them up on site. The designer also serves as a lead for part-time employees and works with the bakery team to support smooth production. The position requires customer service, attention to detail, and the ability to manage production schedules and multiple priorities in a fast-moving bakery environment. Training is provided.

Requirements

  • At least 18 years of age.
  • High school diploma or equivalent experience.
  • Six months or less of similar or related work experience.
  • Strong cake decorating skills and ability to stay current on design trends and techniques.
  • Commitment to Hy-Vee's mission and genuine passion for customer service.
  • Ability to solve practical problems and follow instructions in a fast-paced environment.
  • Math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide part-time employees by providing instruction and reviewing their work.
  • Clear communication with customers, co-workers, and the Bakery Manager.
  • Successful completion of a pre-employment drug screen.

Responsibilities

  • Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
  • Review daily orders and create timelines and production schedules; check cake order details such as size, decoration pack, icing needs, and dates.
  • Decorate bakery items promptly and stay current on designs and trends.
  • Develop daily bakery orders for bakers, including cakes and required sizes.
  • Track daily retail production and identify tasks to complete with co-workers.
  • Check product dates, pull cases for work, and list items to fill or replace.
  • Order decorating-area supplies and verify orders upon receipt.
  • Deliver and set up wedding cakes at locations outside the store.
  • Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
  • Lead part-time and other employees by instructing them and reviewing their work.
  • Participate in employee cross-training.
  • Follow sanitation procedures and keep the work area clean, neat, and safe.
  • Answer calls promptly and provide helpful customer service, including taking product orders.
  • Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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