Bakery Cake Designer

Hy-Vee, Inc.•Sioux Falls, SD

18d•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, using decorating skills and creativity to fulfill customer orders and make celebrations special. The role includes decorating bakery products, coordinating cake production and daily orders, helping maintain retail displays and inventory, and delivering and setting up wedding cakes at off-site locations. The designer also provides customer service, communicates with the Bakery Manager, and leads part-time and other employees by instructing them and reviewing their work. Training is provided.

Requirements

Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
Strong decorating skills and the ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, instructing them and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review the day's orders, establish timelines and production schedules, and verify cake details such as size, deco pack, icing needs, and dates.
Decorate bakery products promptly and stay current on designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify orders upon receipt.
Deliver and set up wedding cakes at locations outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by providing instructions and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.