Bakery Cake Designer

Hy-Vee, Inc.•Fort Madison, IA

9d•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, creating decorated bakery products that help customers celebrate special occasions. The role involves working with customers to take orders and bring their design requests to life, including delivering and setting up wedding cakes at off-site locations. The designer also helps coordinate daily production, supplies, displays, and bakery orders, and serves as a lead for part-time and other employees. The position is fast-paced, with deadlines and multiple priorities, and requires maintaining a clean, neat, and safe work area while following sanitation, hygiene, dress code, and company guidelines. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong cake-decorating skills and ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, including instructing and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer experience.
Ability to frequently stand and walk throughout a shift in sales, food-service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily cake orders and create a timeline and production schedule, checking details such as size, deco pack, icing needs, and dates.
Decorate bakery items in a timely manner and keep current on new designs and trends.
Develop daily bakery orders for bakers, including cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items to fill or replace.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by providing instruction and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and provide helpful service, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.