Bakery Cake Designer

Hy-Vee, Inc.•Osage Beach, MO
•Onsite

About The Position

The Bakery Cake Designer creates decorated cakes and other bakery items that help customers celebrate special occasions. The role involves bringing customer visions to life through cake decorating, including delivering and setting up wedding cakes on site. The designer also leads part-time and other employees, supports bakery production, and works closely with the bakery team and Bakery Manager. This is a customer-facing position requiring strong decorating skills, attention to detail, clear communication, and the ability to manage multiple priorities in a fast-paced environment. Training is provided.

Requirements

  • High school diploma or equivalent experience.
  • Six months or less of similar or related work experience.
  • Commitment to Hy-Vee's mission and a genuine passion for customer service.
  • Strong cake-decorating skills and ability to stay current on design trends and techniques.
  • Ability to solve practical problems and follow instructions in a fast-paced environment.
  • Ability to apply math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide part-time employees, provide instruction, and review their work.
  • Clear communication with customers, co-workers, and the Bakery Manager.

Responsibilities

  • Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
  • Review daily orders and create a timeline and production schedule; check cake-order details such as size, deco pack, icing needs, and dates.
  • Decorate bakery items promptly and stay current on new designs and trends.
  • Develop daily bakery orders for bakers, including cakes and required sizes.
  • Track daily retail production and identify tasks to complete with co-workers.
  • Check product dates, pull cases for work, and list items to fill or replace.
  • Order decorating-area supplies and verify orders upon receipt.
  • Deliver and set up wedding cakes on site outside the store.
  • Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
  • Lead part-time and other employees by instructing them and reviewing their work.
  • Participate in employee cross-training.
  • Follow sanitation procedures and keep the work area clean, neat, and safe.
  • Answer customer calls promptly, provide helpful service, and take product orders by phone.
  • Follow the dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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