Bakery Cake Designer

Hy-Vee, Inc.•Kansas City, MO

About The Position

The Bakery Cake Designer works in Hy-Vee's bakery department, using decorating skills and creativity to fulfill customer cake and bakery-item orders, including wedding cakes delivered and set up on site. The role provides customer service, helps organize daily cake production, and serves as a lead for part-time and other employees while collaborating with the bakery team to keep production running smoothly. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Strong decorating skills and the ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Ability to use fractions, decimals, and percentages in day-to-day tasks.
Ability to lead and guide part-time employees, including instructing and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee's mission and passion for delivering outstanding customer service.
Ability to frequently stand and walk throughout a shift.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and organize timelines and production schedules; verify cake-order details such as size, decoration pack, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on designs and trends.
Develop daily bakery orders for bakers, including cakes and required sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at locations outside the store.
Communicate daily with the Bakery Manager about displays, weekly advertisements, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer phone calls promptly, provide helpful customer service, and take product orders.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.