Bakery Cake Designer

Hy-Vee•Des Moines, IA

8d•Onsite

About The Position

Hy-Vee is seeking a Bakery Cake Designer to create decorated bakery products and help customers celebrate special occasions. The role involves taking customer orders, planning and coordinating daily cake production, decorating bakery items, and delivering and setting up wedding cakes on site. The designer also serves as a lead for part-time and other employees, supports bakery operations, and works with the Bakery Manager and team to maintain production, displays, and customer service. Training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Strong cake decorating skills and ability to stay current on design trends and techniques.
Commitment to Hy-Vee's mission and passion for providing outstanding customer service.
Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, safely use sharp knives and blades for food preparation; work around heat- and burn-related hazards; and operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take bakery counter orders, and assist customers with their needs throughout the store.
Review the day's orders and establish a production timeline and schedule; check cake order details such as size, decoration pack, icing needs, and dates.
Decorate bakery items promptly and stay current on designs and trends.
Prepare daily bakery orders for bakers, including cakes and required sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify the order upon receipt.
Deliver and set up wedding cakes at locations outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer the phone promptly and provide friendly, helpful customer service, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.