Bakery Cake Designer

Hy-Vee•Oakdale, MN

About The Position

The Bakery Cake Designer creates and decorates bakery products, including cakes for birthdays, everyday occasions, and weddings. The role involves working with customers to take orders and bring their design requests to life, organizing daily cake orders and production schedules, and helping bakery production run smoothly. The designer also serves as a lead for part-time and other employees, providing instruction and reviewing their work. The position works in the bakery department and includes customer service, product delivery and wedding-cake setup when needed, and maintaining a clean, neat, and safe work area. Training is provided.

Requirements

  • High school diploma or equivalent experience.
  • Six months or less of similar or related work experience; training is provided.
  • Strong cake-decorating skills and ability to stay current on design trends and techniques.
  • Ability to solve practical problems and follow instructions in a fast-paced environment.
  • Math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide part-time employees by providing instruction and reviewing their work.
  • Clear communication with customers, co-workers, and the Bakery Manager.
  • Commitment to Hy-Vee's mission and passion for customer service.
  • Ability to frequently stand and walk throughout a shift.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
  • Where applicable, ability to safely use sharp knives and blades, operate cooking or baking equipment around heat and burn hazards, and operate a delivery vehicle in accordance with applicable DOT standards.
  • Successful completion of a pre-employment drug screen is a condition of employment.

Responsibilities

  • Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
  • Review daily orders and establish a timeline and production schedule; check cake-order details such as size, decoration pack, icing needs, and dates.
  • Decorate bakery products promptly and stay current on designs and trends.
  • Develop daily bakery orders for bakers, including the cakes and sizes needed.
  • Track daily retail production and identify tasks to complete with co-workers.
  • Check product dates, pull cases for work, and list items that need to be filled or replaced.
  • Order decorating-area supplies and verify the order upon receipt.
  • Deliver products and set up wedding cakes at locations outside the store.
  • Communicate daily with the Bakery Manager regarding displays, weekly ads, and special needs.
  • Lead part-time and other employees by instructing them and reviewing their work.
  • Participate in employee cross-training.
  • Follow sanitation procedures and keep the work area clean, neat, and safe.
  • Answer customer calls promptly and provide helpful service, including taking product orders.
  • Follow the dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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