Bakery Cake Designer

Hy-Vee•Johnston, IA

10d

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, using decorating skills and creativity to fulfill customer requests for cakes and other bakery items. The role includes serving customers, coordinating daily cake orders and production schedules, decorating products, and delivering and setting up wedding cakes at off-site locations. The designer also leads part-time and other employees by providing instruction and reviewing work, and collaborates with the bakery team and Bakery Manager to keep production running smoothly. Training is provided for candidates with six months or less of similar or related experience.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong cake-decorating skills and ability to keep current on design trends and techniques.
Commitment to Hy-Vee’s mission and passion for delivering excellent customer service.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Ability to frequently stand and walk during a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat and burn hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review the day’s orders and create a timeline and production schedule; check cake order details such as size, deco pack, icing needs, and dates.
Decorate bakery items promptly and stay current on designs and trends.
Develop daily bakery orders for bakers, including required cakes and sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order decorating-area supplies and verify received orders.
Deliver products and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer the phone promptly and assist callers with product orders and other needs.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.