Bakery Cake Designer

Hy-Vee•Dubuque, IA

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, decorating bakery items and helping customers create cakes and treats for special occasions. The role involves taking customer orders, planning daily cake production, keeping up with design trends, and delivering and setting up wedding cakes at off-site locations. The designer also serves as a lead for part-time and other employees, coordinates with the bakery team and Bakery Manager, and helps keep bakery operations running smoothly. Training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Commitment to Hy-Vee’s mission and a genuine passion for customer service.
Strong cake-decorating skills and the ability to keep current on design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and plan production timelines; check cake-order details such as size, decoration pack, icing needs, and dates.
Decorate bakery items promptly and stay current on new designs and trends.
Develop daily bakery orders for bakers, including cakes and required sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify deliveries upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly advertisements, and special needs.
Lead part-time and other employees by providing instruction and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer calls promptly and provide helpful service, including taking product orders by phone.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.