Bakery Cake Decorator

Hy-Vee, Inc.•Iowa City, IA

9d•Onsite

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, using decorating skills and creativity to fulfill customer cake and bakery-item orders. The role includes helping customers place orders, coordinating daily production, decorating products, and delivering and setting up wedding cakes at off-site locations. The designer also serves as a lead for part-time and other employees, supports cross-training, and works with the Bakery Manager and bakery team to keep production and displays on track. Training is provided.

Requirements

Commitment to Hy-Vee's mission and a genuine passion for outstanding customer service.
Strong decorating skills and willingness to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Successful completion of a pre-employment drug screen.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review the day's orders and plan a timeline and production schedule; check cake-order details such as size, deco pack, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on designs and trends.
Develop daily bakery orders for bakers, including cake types and sizes.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at locations outside the store.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.