Bakery Cake Designer

Hy-Vee, Inc.•Madison, WI

17d

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, decorating bakery products and helping customers create cakes for special occasions. The role includes taking and checking orders, planning production, coordinating with bakers and other bakery employees, and delivering and setting up wedding cakes at off-site locations. The designer also serves as a lead for part-time and other employees and communicates with the Bakery Manager about displays, weekly ads, and special needs. Training is provided.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Commitment to Hy-Vee’s mission and passion for customer service.
Strong decorating skills and ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Ability to use fractions, decimals, and percentages in day-to-day tasks.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to safely use sharp knives and blades for food preparation where applicable.
Ability to work around heat and burn hazards from cooking, baking, or grilling equipment where applicable.
Ability to operate a delivery vehicle in accordance with applicable DOT standards where applicable.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Greet customers, take bakery-counter orders, and help customers with their needs throughout the store.
Review daily orders and plan a timeline and production schedule; verify cake details such as size, deco pack, icing needs, and dates.
Decorate bakery items promptly and stay current on designs and trends.
Develop daily bakery orders for bakers, including cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items to fill or replace.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by providing instruction and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.