Bakery Cake Designer

Hy-Vee, Inc.•Columbia, MO

20d

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, decorating cakes and other bakery items to fulfill customer orders and help customers celebrate special occasions. The role involves taking customer orders, coordinating daily production schedules, developing cake orders for bakers, and keeping current with cake designs and trends. The designer also delivers and sets up wedding cakes at off-site locations, tracks retail production, orders decorating supplies, and communicates daily with the Bakery Manager. The position serves as a lead for part-time and other employees by instructing them and reviewing their work, while also participating in cross-training. The role requires strong customer service, attention to detail, sanitation practices, and the ability to manage multiple priorities in a fast-paced bakery environment. Training is provided.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Six months or less of similar or related work experience.
Strong cake-decorating skills and ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide part-time employees, provide instruction, and review their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee's mission and passion for delivering an outstanding customer experience.
Ability to complete a pre-employment drug screen.

Responsibilities

Greet customers, take orders at the bakery counter, and assist customers with their needs throughout the store.
Review daily orders and establish timelines and production schedules; check cake-order details such as size, decoration pack, icing needs, and dates.
Decorate bakery items in a timely manner and stay current on designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need to be filled or replaced.
Order decorating-area supplies and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly, provide helpful service, and take product orders by phone.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.