Bakery Cake Designer

Hy-Vee, Inc.•Cedar Rapids, IA

15d

About The Position

The Bakery Cake Designer works in Hy-Vee’s bakery department, creating decorated bakery items and helping customers bring their cake ideas to life for occasions ranging from birthdays to weddings. The role includes taking and checking orders, planning production schedules, coordinating daily cake orders for bakers, and keeping production on track. The designer may deliver and set up wedding cakes at off-site locations and serves as a lead for part-time and other employees by providing instruction and reviewing their work. The position also involves customer service, ordering decorating supplies, maintaining product displays and dates, participating in cross-training, and following sanitation, safety, dress-code, and company guidelines. Training is provided.

Requirements

High school diploma or equivalent experience.
Six months or less of similar or related work experience; training is provided.
Strong decorating skills and the ability to stay current on cake design trends and techniques.
Ability to solve practical problems and follow instructions in a fast-paced environment.
Ability to use fractions, decimals, and percentages in day-to-day tasks.
Ability to lead and guide part-time employees, instructing them and reviewing their work.
Clear communication with customers, co-workers, and the Bakery Manager.
Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer experience.

Responsibilities

Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
Review daily orders and plan timelines and production schedules; check cake orders for details such as size, decoration pack, icing needs, and dates.
Decorate bakery items promptly and keep current on designs and trends.
Develop daily bakery orders for bakers, including the cakes and sizes needed.
Track daily retail production and identify tasks to complete with co-workers.
Check product dates, pull cases for work, and list items that need filling or replacement.
Order supplies for the decorating area and verify orders upon receipt.
Deliver and set up wedding cakes at off-site locations.
Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
Lead part-time and other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly, provide helpful service, and take product orders by phone.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.