Bakery Cake Designer
About The Position
The Bakery Cake Designer works in Hy-Vee’s bakery department, creating decorated bakery items and helping customers celebrate special occasions. The role involves taking customer orders, bringing customers’ design ideas to life, and delivering and setting up wedding cakes at off-site locations. The designer also helps coordinate daily bakery production and serves as a lead for part-time and other employees. The position requires customer service, attention to detail, creativity, and the ability to manage multiple priorities in a fast-paced environment. Training is provided.
Requirements
- High school diploma or equivalent experience.
- Six months or less of similar or related work experience; training is provided.
- Strong cake decorating skills and ability to stay current on design trends and techniques.
- Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer experience.
- Ability to solve practical problems and follow instructions in a fast-paced environment.
- Ability to use math, including fractions, decimals, and percentages.
- Ability to lead and guide part-time employees, provide instruction, and review their work.
- Clear communication with customers, co-workers, and the Bakery Manager.
- Ability to frequently stand and walk throughout a shift.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
- Where applicable, ability to safely use sharp knives and blades for food preparation; exposure to heat and burn hazards from cooking, baking, or grilling equipment; and ability to operate a delivery vehicle in accordance with applicable DOT standards.
Responsibilities
- Greet customers, take bakery-counter orders, and assist customers with their needs throughout the store.
- Review the day’s orders and create timelines and production schedules; check cake-order details such as size, decoration pack, icing needs, and dates.
- Decorate bakery items promptly and keep current with designs and trends.
- Develop daily bakery orders for bakers, including cakes and required sizes.
- Track daily retail production and identify tasks to complete with co-workers.
- Check product dates, pull cases for work, and list items that need filling or replacement.
- Order decorating-area supplies and verify orders upon receipt.
- Deliver and set up wedding cakes at off-site locations.
- Communicate daily with the Bakery Manager about displays, weekly ads, and special needs.
- Lead part-time and other employees by giving instructions and reviewing their work.
- Participate in employee cross-training.
- Follow sanitation procedures and keep the work area clean, neat, and safe.
- Answer customer calls promptly and helpfully, including taking product orders.
- Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
- Assist with other tasks and special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
