Bakery Cake Designer

Hy-Vee•Albia, IA

24d•Onsite

About The Position

The Bakery Cake Designer decorates bakery items and assists customers with bakery orders by phone and in person. The role provides courteous, friendly, and efficient service to customers and team members while maintaining a positive company image. The designer checks cake orders and production needs, schedules work, decorates products, monitors department standards, and coordinates with the bakery manager and coworkers. The position also includes setting up wedding cakes at off-site locations, assisting with bakery ordering and retail production tracking, and serving as a lead worker for part-time or other employees by instructing and reviewing their work. The role is normally performed in a store environment, with pressure to meet deadlines and manage multiple priorities. It involves exposure to flour dust, noise, cleaning chemicals or solvents, residual fumes, and temperature extremes. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school education or equivalent experience.
Six months or less of similar or related work experience.
Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; and guide people and provide basic direction.
Ability to exert up to 100 pounds of force occasionally with shared team lifting, up to 50 pounds frequently, and up to 10 pounds constantly.
Visual ability including near and distant vision, color vision, depth perception, and field of vision, with or without correction.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Ability to work in a store environment with deadline pressure, multiple priorities, and exposure to flour dust, noise, cleaning chemicals or solvents, residual fumes, and temperature extremes.

Responsibilities

Provide prompt, efficient, friendly customer service and help customers locate, reach, load, or unload products as needed.
Answer customer calls, take product orders by telephone, and take bakery orders at the counter.
Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
Check daily orders, establish timelines and production schedules, and decorate bakery items on time.
Keep current on new cake designs and trends and ensure department standards are met.
Review cake orders for details including size, decoration pack, icing needs, and dates; identify supply needs.
Order supplies for the decorating area and check off the order.
Deliver products and set up wedding cakes at off-site locations.
Communicate daily with the bakery manager regarding displays, weekly advertisements, and special needs.
Check product dates, pull cases for work, and list items to fill or replace.
Develop daily bakery orders for bakers, including cake orders and sizes.
Track daily retail production and identify tasks to complete with coworkers.
Act as a lead worker for part-time or other employees by instructing them and reviewing their work.
Participate in employee cross-training.
Follow proper sanitation procedures and keep the work area clean and neat.
Follow company policies and individual store guidelines, and report to work as scheduled and on time.
Wrap products as necessary, assist in other store areas, and perform other related duties and special projects as required.